These updates will apply to users on the updated app experience:
Scheduling in the updated app has never been easier. At a glance, you can now see your availability across multiple days with the new three-day and weekly schedule view. Narrow in on your schedule or, using the filter options, select which team members’ schedules to look at. The team member filter now applies to all schedule views.
The list view has also been improved. In addition to seeing the progress indicator for the day, you can also see any active timers your team members may have running. This view should help provide you with a snapshot of how the day is going.
Be sure to keep the Jobber app updated to get access to the latest and greatest updates!
These updates will apply to users on the updated app experience:
We’ve made multiple updates to help you get your work done faster. You can now get directions to your job site using your favorite maps app by tapping the direction icon on the visit screen. Photos now upload more quickly, giving you more time to focus on delivering results for your client.
You can keep track of today's visits even in areas with poor service. In areas with limited service, the updated app displays visit information from when you were last online. And finally, all line item images added to a quote will now show up in the corresponding visit, so you can quickly see the work that needs to be done.
With line item images, you can show your clients a preview of the products and services that you are offering them. Line item images are available on the Grow plan.
Be sure to keep the Jobber app updated to get access to the latest and greatest updates!
These updates will apply to users on the updated app experience:
With new job form alerts, your team will never forget to fill out a job form again. We’ll send a reminder to anyone who attempts to complete a visit with a blank job form. Plus, we’ve introduced a job form timestamp that shows when a job form was completed and by who. This way, you’ll be able to see if a job form was completed at a glance.
Job forms help capture important job details, standardize workflows and processes, and hold your team accountable for the work that they do. This feature is available on Connect and Grow plans.
Be sure to keep the Jobber app updated to get access to the latest and greatest updates!
Easily edit all your communications from one convenient place. All email and text messaging templates and notifications have been moved to Settings > Emails and Text Messages. These settings are grouped into Requests, Quotes, Jobs, Invoices, and General, giving you full control over your client’s experience at every stage of the work.
To allow more flexibility, you can now customize the reminder schedules and delivery methods separately for assessments and visits.
With these updates, two-way text messaging settings are now located under Settings > Two-Way Text Messaging.
Text messaging is available on select plans in Canada, United States, and United Kingdom. All email messaging templates and notifications will be moved to Settings > Emails where text messaging is not available.
If you prefer to send appointment reminders manually instead of automating them, you now have an option to send those reminders via text message.
From the Jobber Desktop App, open your calendar and select ‘view details’ on an upcoming assessment or visit. Under ‘More Actions’ you’ll now see ‘Text Reminder’ in addition to ‘Email Reminder’.
Text messaging is available on select plans in Canada, the United States, and the United Kingdom.
Having accurate and reliable accounting information is critical to your business’ success. That’s why we’ve made a number of improvements to our QuickBooks Online sync.
Now, payouts and fees from payments processed through Jobber Payments are properly tracked, meaning you don’t have to worry about reconciling them manually. Refunds are also now fully synced.
Head to your Jobber Settings to connect your QuickBooks Online account today. If you’re already syncing Jobber to QuickBooks Online, head to your QuickBooks Sync Settings to turn these new items on.
Don't miss any calls made to your two-way text messaging dedicated phone number. Calls to your dedicated phone number are now automatically forwarded to your business line.
All incoming calls will be redirected to the phone number that you have saved under Company Settings. To change this, go to Gear Icon > Settings > Company Settings.

A dedicated phone number is available on select plans in Canada, United States and United Kingdom.
With the new Report Scheduler App you can get Jobber’s reports delivered to your inbox on a daily, weekly, or monthly schedule. Access the same familiar options, filters, and column selections that you would in Jobber Online, and get reports sent any time of day to any number of email addresses.
Visit the App Marketplace to get started today!
The Report Scheduler App is available on Core, Connect, and Grow plans.
Improve your customer's experience with two-way text messaging in Jobber. Manage and keep track of conversations that require a response or input from other members of your team by marking the status of conversations requiring follow-up as unread.
In addition to marking any text conversations as unread, a filter has been added to make finding those messages even easier! This filter also works in combination with the search function to help you find the content you are looking for even faster.
This feature will be available on Jobber Online.
Two-way text messaging is available on Grow plans in Canada, the United States, and the United Kingdom.
Word of mouth has moved online. Jobber now makes it easy for your customers to refer their friends, and for you to reward your customers for helping generate leads!
When viewing an invoice in client hub, customers will see a banner prompting them to “refer a friend”. You can customize this banner with your own messaging, including incentives to boost referrals. In addition to the banner on invoices, customers can click “refer a friend” at any time from the side navigation in client hub.
Clicking “refer a friend” opens a pop-up where your customers can share a booking link with friends over text, email, or social media. Referred leads will arrive in Jobber as new requests, tagged with the name of the customer that referred them.
The “refer a friend” button is now live in client hub for accounts on the Grow plan.