Product Updates
Desktop App
New Feature

Get reports delivered straight to your inbox with the new Report Scheduler App

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Shared by Anna • January 03, 2023

With the new Report Scheduler App you can get Jobber’s reports delivered to your inbox on a daily, weekly, or monthly schedule. Access the same familiar options, filters, and column selections that you would in Jobber Online, and get reports sent any time of day to any number of email addresses.

Visit the App Marketplace to get started today!


The Report Scheduler App is available on Core, Connect, and Grow plans.

Feature Update
Desktop App

Keep your client communications organized by filtering unread messages

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Shared by Anna • January 03, 2023

Improve your customer's experience with two-way text messaging in Jobber. Manage and keep track of conversations that require a response or input from other members of your team by marking the status of conversations requiring follow-up as unread.

In addition to marking any text conversations as unread, a filter has been added to make finding those messages even easier! This filter also works in combination with the search function to help you find the content you are looking for even faster.

This feature will be available on Jobber Online.


Two-way text messaging is available on Grow plans in Canada, the United States, and the United Kingdom.

New Feature
Desktop App

Create an always-on referrals program

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Shared by Anna • January 03, 2023

Word of mouth has moved online. Jobber now makes it easy for your customers to refer their friends, and for you to reward your customers for helping generate leads!

When viewing an invoice in client hub, customers will see a banner prompting them to “refer a friend”. You can customize this banner with your own messaging, including incentives to boost referrals. In addition to the banner on invoices, customers can click “refer a friend” at any time from the side navigation in client hub.

Clicking “refer a friend” opens a pop-up where your customers can share a booking link with friends over text, email, or social media. Referred leads will arrive in Jobber as new requests, tagged with the name of the customer that referred them.


The “refer a friend” button is now live in client hub for accounts on the Grow plan.

Integrations

Get matched with the jobs you want using the new Thumbtack App

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Shared by Anna • January 03, 2023

Using the new Thumbtack App in Jobber's App Marketplace you can get new Leads and Clients automatically synced from Thumbtack over to Jobber in just a few simple clicks. Here's how the integration works:

  • Thumbtack Profile: Customers see matching pros in Thumbtack in real-time with profiles, ratings, and more.
  • Targeting Preferences: Only pay for customers that match your job, time and location preferences.
  • Automatic Syncing: All your new leads in Thumbtack are automatically synced over to Jobber as new Clients and Requests.
  • Convert Leads Faster: Get notified every time you have a new lead so you can transform them into paying customers.
  • Quality Commitment: Phone number guarantee, competition limit and booking cancellation refunds.


The Thumbtack integration is available on Connect and Grow plans. Service providers must have a Thumbtack account. Thumbtack is only available in the US for select industries. Pricing for leads is set by Thumbtack and managed in your Thumbtack account. No additional Jobber fees apply. Sign up for Thumbtack here.

Integrations

Let your photos tell the whole story with the new CompanyCam App

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Shared by Anna • January 03, 2023

Using the new CompanyCam App in Jobber's App Marketplace you can sync photos from your CompanyCam account directly into Jobber with a few simple clicks. Here's how the integration works:

  • A new project gets created in CompanyCam automatically for every new Client Property added to Jobber.
  • Snap, edit, annotate photos within CompanyCam projects.
  • CompanyCam automatically sends those photos to the most recent Job in Jobber at the matching Property address.
  • Photos will automatically display in the Jobber notes section for Jobs associated to the matching Property.
  • Notes and attachments can automatically be transferred down through the chain to the next work object, Invoices.


Service providers must have a CompanyCam account. There are no additional fees from Jobber or CompanyCam to set up this integration.