Product Updates
Feature Update
Mobile App

Find your work more easily with filters in the updated mobile app

Cam avatar
Shared by Cam • January 03, 2023

Our new filters make it easier to find the work you’re looking for while on the go.

These updates will apply to users on the updated app experience:

  1. New status filters in the Clients tab
  2. New filters in the Work tab of the client profile
  3. New filters in the visits section on the Job page

In the Clients tab, you can now filter clients, requests, quotes, jobs, and invoices by status. This makes it easier for you to find and take action on specific types of work, such as unscheduled jobs or past-due invoices, or follow up with leads.

We heard loud and clear that for some businesses, having everything in one list in the client profile’s Work tab was not efficient. To make it easier and faster for you to find the specific item you're looking for, you can now filter by the type of work, such as quotes or invoices.

When you have multiple visits for the same job, finding a specific one can be tricky. If you have more than five visits for a job, you will be able to filter the visits section on the Job page by unscheduled, late, upcoming, and more. This way, unscheduled and late visits can be tracked down and followed up on more quickly.

Learn more about the updated app experience here.


The Clients tab on the mobile app is accessible to admins, owners, and employees with the user permissions enabled to "view clients on their Jobber menu".

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Feature Update
Desktop App

Control who should receive email replies from your clients

Anna avatar
Shared by Anna • January 03, 2023

Easily manage your team’s email communications by designating who gets email responses and notifications through Settings > Email & Text Messages > Email Reply Settings.

Set where replies or notifications should go by selecting Company email, eligible users or sender of email.

To allow for more flexibility, users can also change the reply-to address for a specific email to be different from the default email reply settings when they compose their email on Jobber Online or the mobile app.


Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Feature Update
Mobile App

Easily communicate with clients on-the-go using the updated app

Anna avatar
Shared by Anna • January 03, 2023

These updates will apply to users on the updated app experience:

We’ve introduced a few updates that help you manage communications more smoothly while on-the-go. Through the app, you can now send booking confirmations for any upcoming jobs. Additionally, you can now easily call or send a two-way text to your client from their profile, quote, job, visit or invoice. This helps you stay on task by having your client’s details handy.


With two-way text messaging , you and your team can text with customers while on-the-go, knowing that conversations are stored in Jobber for everyone’s reference. Two-way text messaging is available on the Grow plan in the United States, Canada, and United Kingdom.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Feature Update
Mobile App

Make faster scheduling decisions in the updated app

Anna avatar
Shared by Anna • January 03, 2023

These updates will apply to users on the updated app experience:

Scheduling in the updated app has never been easier. At a glance, you can now see your availability across multiple days with the new three-day and weekly schedule view. Narrow in on your schedule or, using the filter options, select which team members’ schedules to look at. The team member filter now applies to all schedule views.

The list view has also been improved. In addition to seeing the progress indicator for the day, you can also see any active timers your team members may have running. This view should help provide you with a snapshot of how the day is going.


Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Feature Update
Mobile App

Get your work done more easily in the updated app

Anna avatar
Shared by Anna • January 03, 2023

These updates will apply to users on the updated app experience:

We’ve made multiple updates to help you get your work done faster. You can now get directions to your job site using your favorite maps app by tapping the direction icon on the visit screen. Photos now upload more quickly, giving you more time to focus on delivering results for your client.

You can keep track of today's visits even in areas with poor service. In areas with limited service, the updated app displays visit information from when you were last online. And finally, all line item images added to a quote will now show up in the corresponding visit, so you can quickly see the work that needs to be done.


With line item images, you can show your clients a preview of the products and services that you are offering them. Line item images are available on the Grow plan.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Feature Update
Mobile App

Stay on top of job forms in the updated app

Anna avatar
Shared by Anna • January 03, 2023

These updates will apply to users on the updated app experience:

With new job form alerts, your team will never forget to fill out a job form again. We’ll send a reminder to anyone who attempts to complete a visit with a blank job form. Plus, we’ve introduced a job form timestamp that shows when a job form was completed and by who. This way, you’ll be able to see if a job form was completed at a glance.


Job forms help capture important job details, standardize workflows and processes, and hold your team accountable for the work that they do. This feature is available on Connect and Grow plans.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Feature Update
Desktop App

See all email and text settings in one view

Anna avatar
Shared by Anna • January 03, 2023

Easily edit all your communications from one convenient place. All email and text messaging templates and notifications have been moved to Settings > Emails and Text Messages. These settings are grouped into Requests, Quotes, Jobs, Invoices, and General, giving you full control over your client’s experience at every stage of the work.

To allow more flexibility, you can now customize the reminder schedules and delivery methods separately for assessments and visits.

With these updates, two-way text messaging settings are now located under Settings > Two-Way Text Messaging.


Text messaging is available on select plans in Canada, United States, and United Kingdom. All email messaging templates and notifications will be moved to Settings > Emails where text messaging is not available.

Feature Update
Desktop App

Send manual appointment reminders via text message

Anna avatar
Shared by Anna • January 03, 2023

If you prefer to send appointment reminders manually instead of automating them, you now have an option to send those reminders via text message.

From the Jobber Desktop App, open your calendar and select ‘view details’ on an upcoming assessment or visit. Under ‘More Actions’ you’ll now see ‘Text Reminder’ in addition to ‘Email Reminder’.


Text messaging is available on select plans in Canada, the United States, and the United Kingdom.

Feature Update
Desktop App

End manual reconciliation with payout syncing to QuickBooks Online

Anna avatar
Shared by Anna • January 03, 2023

Having accurate and reliable accounting information is critical to your business’ success. That’s why we’ve made a number of improvements to our QuickBooks Online sync.

Now, payouts and fees from payments processed through Jobber Payments are properly tracked, meaning you don’t have to worry about reconciling them manually. Refunds are also now fully synced.

Head to your Jobber Settings to connect your QuickBooks Online account today. If you’re already syncing Jobber to QuickBooks Online, head to your QuickBooks Sync Settings to turn these new items on.

Feature Update
Desktop App

Receive calls made to your dedicated phone number through automatic call forwarding

Anna avatar
Shared by Anna • January 03, 2023

Don't miss any calls made to your two-way text messaging dedicated phone number. Calls to your dedicated phone number are now automatically forwarded to your business line.

All incoming calls will be redirected to the phone number that you have saved under Company Settings. To change this, go to Gear Icon > Settings > Company Settings.


A dedicated phone number is available on select plans in Canada, United States and United Kingdom.