Never miss a lead with Requests

You can now let leads and customers request work through your website or social media.

Customize your request form to capture all the information you need from the customer to begin with quoting or scheduling the job. Customers can submit their request through your website, social media, or in client hub at any time. You’ll receive a notification as soon as a new request comes in, to action it.

To get started, navigate to Requests to set up your form or visit our Help Center for more information.

Generate more opportunities to get quality leads with Referrals!

Customers can now refer your business from the client hub.

“Refer a friend” prompts in client hub encourage customers to share booking links with their friends and family or on social media, so you can generate quality leads. Referred leads will arrive in Jobber as new requests, tagged with the name of the customer that referred them.

To get setup, toggle referrals “on” in your client hub settings or visit our Help Center for more information.

Connect additional apps to help grow your business

Google Local services ad integration (US only) connects you to customers with less effort. When customers find you through Google, with the Jobber integration, customers will also see an option to schedule an available time in your Jobber calendar.

Thumbtack (US only) is a marketplace for finding local professionals. Integrate Jobber with Thumbtack to spend less time looking for work and let Thumbtack match you with the jobs you want.

To learn more about our apps and integrations visit our Help Center

Over the last few months, we’ve delivered a lot of improvements across Jobber that will help your business run smoother as you head into the busy season. Check out our latest releases!

Get more done on the go 📱

Locate your appointments in the app

The new map view in the mobile app makes it easier to locate all your appointments while on the go. Quickly access job details and navigate to your next visit with just a tap. Managing a team? View their appointments on the map and keep track of their progress throughout the day.

More offline functionality

We know how important it is to have access to Jobber even when you’re in poor service areas. In addition to being able to access your latest visit details from when you were last online, you can now create and save text notes when your device is offline. The mobile app will store your notes locally and sync them when you're back online.

Select multiple line items at once

Creating or editing quotes, jobs, and invoices in the mobile app is faster than ever. You can now select multiple line items from your products and services list and each line item will appear in the order that you selected them. If you need to edit something, simply tap on the line item to edit any of the details.

Level up customer convenience ⭐️

Share arrival windows to set clear expectations

Communicate arrival windows instead of a fixed start time to let your clients know when to expect you and add more flexibility to your day. Whenever you create or edit a job, you can now set an arrival window that will be included in client hub, booking confirmations, and visit reminders.

Help your clients reach the right person, every time

When sending an "on my way" text, you or your team can include a callback number so your clients can contact their assigned service pro directly. No more playing phone tag with your team!

Easier employee account setup ✅

We’ve updated the invitation that your team receives to join Jobber so it’s easier for them to independently set up their account and get up and running. From the invitation, all they have to do is download the app, open it, and enter a password to complete their profile.

We’ve updated the invitations that your team receives to join Jobber so it’s easier for them to independently set up their account and get up and running.

After adding them to your Jobber account, new non-admin users who join through their mobile device will receive an email or text with a link to download the Jobber mobile app. Once they download and open the app, all their details will be automatically filled in; all they have to do is set a password to complete the setup. No more switching back and forth between a browser and the app!

This simplified process allows your team to get up and running quickly so you can focus on other priorities.

User limits vary per plan type.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Home service professionals deal with unexpected situations every day. How do you stay on track when the smallest things can derail your day?

Communicating an arrival window instead of a fixed time makes it easier for you to stay on schedule and meet client expectations consistently.

Whenever you create or edit a job, you can now set an arrival window that will be included in client hub, booking confirmations, and visit reminders.

Add a window after the start time or center the window on the start time, whichever works best for your operations. Set a default window for all your jobs, and customize each one as needed. Arrival windows give you greater flexibility to manage your time so you can continue to provide the best service to your clients.

Arrival windows, booking confirmations, and visit reminders are available on Connect and Grow plans.

For your clients to receive arrival window information, booking confirmations and/or visit reminders need to be enabled.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Stop playing phone tag with your team and ensure your clients reach the right person, every time. You and your team can now include your personal or business number when sending an on my way text.

With a personal number included in the message, customers can directly contact their assigned service pro for any concerns.

To enable this feature, add the phone numbers of your team members under Gear Icon > Manage Team in Jobber Online.

On my way text messaging is available on Connect and Grow plans in the United States, Canada, and the United Kingdom.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

When you’re working in the field, you need to be able to act on your work quickly from the mobile app–especially when you’re with your client.

Now, you can quickly create or edit Quotes, Jobs, and Invoices from the mobile app by selecting multiple line items at once from your products and services list, rather than one at a time. Once you’ve added the line items, each line item will appear in the order that you selected them. Need to edit something? Simply tap on the line item to edit any of the details.

Be sure to keep the Jobber Mobile App updated to get access to the latest and greatest updates!

Appointment locations have a huge impact on your daily operations. Having a clear understanding of where you need to be and when you need to be there makes planning your day easier.

The new map view in the app lets you visualize where all your daily appointments are, so you can stay on track and make better scheduling decisions on the go. With just a few taps, access full visit details and navigate to your client's property using your navigation app of choice.

Managing a team? Stay on top of their progress using the map. Easily see which team member is assigned to a location and how many appointments they have completed for the day. Even on the move, you can dispatch last-minute appointments efficiently by knowing where your team is.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Having unreliable data service can be a problem when you're always on the go. Now, you can document your work and keep track of important details even when your connection is down.

While offline, create and save your text notes as usual and they will be temporarily stored on your device locally. Notes you make will automatically sync once your app is reconnected to the internet, ensuring you and your team are always up to date on the work that you do.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Here at Jobber, we know the level of care and effort that home service professionals like you put into your business. Throughout the past year, we’ve been hard at work building and improving tools that will help your business continue to run smoothly, so you can continue to focus on making it a success.

Here's a quick recap at the biggest updates from 2022 and a sneak peek at some of the things we’re working on for you!

Run your business from anywhere 📱

The Jobber app has been completely rebuilt to better power your day-to-day. We plan to continue this momentum into 2023, with the below features rolling out shortly to all users.

Find and capture work details more effectively

Finding the work you’re looking for has never been easier with new search filters throughout the app. Plus, the new Search tab (formerly Client tab) lets you search through all your clients, quotes, jobs, and invoices at once, making it easier to find what you need.

Some other improvements we delivered:

• Job form alerts ensure any empty job forms are filled out before a visit is marked as completed
• Image uploads over a cellular connection are up to 300% faster so you can spend less time waiting and more time actioning work

Better visibility into your schedule

Keeping a pulse on how your team is progressing through the day is easier than ever. You can access your team members' schedule from any schedule view, including list view which shows all their active timers.

Some other improvements we delivered:

• Access important visit details for the day, even when you’re in poor service areas
• 3-day and weekly schedule views that help you make faster scheduling decisions on the go

Smoother customer experience

If clients try to call your Jobber text messaging number, you don’t want them to reach a dead-end. Now, those calls will be automatically forwarded to your business phone number, so you don’t lose a call – or opportunity.

Some other improvements we delivered:

• Keep your clients informed by quickly sending booking confirmations from the app
• Control who from your team receives email replies and notifications so the right person is informed and can take action

More helpful apps and tools in the App Marketplace 🔗

Integrate your favorite apps and software seamlessly with Jobber. Here are some of the newest additions and updates available in the App Marketplace.

• Let Thumbtack match you with the jobs you want, then seamlessly manage these clients and track jobs from start to finish all from Jobber.
• The new Report Scheduler App gets reports from Jobber delivered to your inbox on a daily, weekly, or monthly schedule.
• Referrals are the cheapest, fastest way to land new clients. LoyalAs automates your referral program so you get quality leads in Jobber that close at a higher rate.
• You can now sync CompanyCam photos to every stage of your Jobber workflow: from requests and quotes, to jobs and invoices.

Want to see more updates? Check out all our product announcements here.

Sneak peek at what’s to come 👀

We love all the feedback you share with us about how we can make Jobber better. So here’s a sneak peek at just a few of the improvements we are tackling this year based on what we’ve heard from you.

• You need an easy way to navigate through your day while on the go. Using a map view on the mobile app will help you locate your daily appointments and stay on track.
• Unexpected delays happen. Help better manage your client’s expectations by setting an arrival window rather than a fixed arrival time.
• You need to ensure every job you take on is profitable. Tracking job costs and profit margins for each job helps you make informed decisions so you can maximize your profitability.
• Booking new jobs can be a lot of admin work. Offering your services online means that your clients can book directly into your calendar–no phone tag required.

All of this to look forward to, and so much more! We’re excited to continue being your trusted partner and help make your business even better.

Please note that the availability and timing of upcoming features are subject to change.

The CompanyCam integration lets you sync detailed photos from requests and quotes, to jobs and invoices!

When you use CompanyCam photos from start to finish, you save time by keeping your team aligned on the work that needs to be done.

• Requests and quotes: Use photos to help your team, and clients, better understand the scope of work.
• Jobs: Capture the details from every job site and keep your team, and clients, informed along the way.
• Invoices: Show before and after photos of the work your team has accomplished that will wow your clients.

CompanyCam is a photo-based solution created for contractors, by contractors. Users can take unlimited photos, organized by project and instantly available in the cloud. Sign up for a free 30-day trial here.