Product Updates
Desktop App
Feature Update

Introducing the redesigned one-off jobs report (beta)

Cam avatar
Shared by Cam • May 18, 2023

With new filtering options and more data columns, the one-off jobs report has been redesigned to help you save time and find the information you need faster.

Using the new filters, quickly find jobs that have scheduled visits within a specified date range, jobs that were closed within a specified date range, or jobs that have one or more unscheduled visits.

The new report also includes over ten new fields, including line items, custom fields, billing address, service address, and more. See invoices and quotes related to the job and open them with a single click. Plus, customize your report and select which columns to display, or export your data as a CSV file.

See the redesigned one-off job reports in Jobber Online by going to Reports > Work Reports and selecting One-off job reports BETA. This will remain in beta while we continue to make improvements; until then, the old report (Legacy) will remain available for use.

Desktop App
Integrations
Feature Update
Mobile App

New features available on the Connect plan to help you automate tasks and grow your business

Rafael avatar
Shared by Rafael • May 10, 2023

Let Jobber and Zapier handle your routine tasks

Automate repetitive tasks by setting up triggers in one app to automatically complete actions in another app. With Zapier integration you can connect Jobber with 2000+ apps for automated workflows

To get started find Zapier in our App Marketplace or visit our Help Center to learn more.


Generate more opportunities to get quality leads with referrals!

Customers can now refer your business from the client hub.

“Refer a friend” prompts in client hub encourage customers to share booking links with their friends and family or on social media, so you can generate quality leads. Referred leads will arrive in Jobber as new requests, tagged with the name of the customer that referred them.

To get setup, toggle referrals “on” in your client hub settings or visit our Help Center for more information.

Feature Update
Desktop App
Mobile App
Integrations

New features available on the Core plan to help you find more leads!

Rafael avatar
Shared by Rafael • May 10, 2023

Never miss a lead with Requests

You can now let leads and customers request work through your website or social media.

Customize your request form to capture all the information you need from the customer to begin with quoting or scheduling the job. Customers can submit their request through your website, social media, or in client hub at any time. You’ll receive a notification as soon as a new request comes in, to action it.

To get started, navigate to Requests to set up your form or visit our Help Center for more information.


Generate more opportunities to get quality leads with Referrals!

Customers can now refer your business from the client hub.

“Refer a friend” prompts in client hub encourage customers to share booking links with their friends and family or on social media, so you can generate quality leads. Referred leads will arrive in Jobber as new requests, tagged with the name of the customer that referred them.

To get setup, toggle referrals “on” in your client hub settings or visit our Help Center for more information.


Connect additional apps to help grow your business

Google Local services ad integration (US only) connects you to customers with less effort. When customers find you through Google, with the Jobber integration, customers will also see an option to schedule an available time in your Jobber calendar.

Thumbtack (US only) is a marketplace for finding local professionals. Integrate Jobber with Thumbtack to spend less time looking for work and let Thumbtack match you with the jobs you want.

To learn more about our apps and integrations visit our Help Center

Product Bulletin
Mobile App
Desktop App

Spring forward with our latest releases 🌱

Cam avatar
Shared by Cam • April 24, 2023

Over the last few months, we’ve delivered a lot of improvements across Jobber that will help your business run smoother as you head into the busy season. Check out our latest releases!


Get more done on the go 📱

Locate your appointments in the app

The new map view in the mobile app makes it easier to locate all your appointments while on the go. Quickly access job details and navigate to your next visit with just a tap. Managing a team? View their appointments on the map and keep track of their progress throughout the day.

More offline functionality

We know how important it is to have access to Jobber even when you’re in poor service areas. In addition to being able to access your latest visit details from when you were last online, you can now create and save text notes when your device is offline. The mobile app will store your notes locally and sync them when you're back online.

Select multiple line items at once

Creating or editing quotes, jobs, and invoices in the mobile app is faster than ever. You can now select multiple line items from your products and services list and each line item will appear in the order that you selected them. If you need to edit something, simply tap on the line item to edit any of the details.


Level up customer convenience ⭐️

Share arrival windows to set clear expectations

Communicate arrival windows instead of a fixed start time to let your clients know when to expect you and add more flexibility to your day. Whenever you create or edit a job, you can now set an arrival window that will be included in client hub, booking confirmations, and visit reminders.

Help your clients reach the right person, every time

When sending an "on my way" text, you or your team can include a callback number so your clients can contact their assigned service pro directly. No more playing phone tag with your team!


Easier employee account setup ✅

We’ve updated the invitation that your team receives to join Jobber so it’s easier for them to independently set up their account and get up and running. From the invitation, all they have to do is download the app, open it, and enter a password to complete their profile.

Mobile App
Feature Update

Getting your team started with Jobber is now easier than ever

Cam avatar
Shared by Cam • April 05, 2023

We’ve updated the invitations that your team receives to join Jobber so it’s easier for them to independently set up their account and get up and running.

After adding them to your Jobber account, new non-admin users who join through their mobile device will receive an email or text with a link to download the Jobber mobile app. Once they download and open the app, all their details will be automatically filled in; all they have to do is set a password to complete the setup. No more switching back and forth between a browser and the app!

This simplified process allows your team to get up and running quickly so you can focus on other priorities.


User limits vary per plan type.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Mobile App
Desktop App
New Feature

Consistently meet client expectations with arrival windows

Cam avatar
Shared by Cam • March 23, 2023

Home service professionals deal with unexpected situations every day. How do you stay on track when the smallest things can derail your day?

Communicating an arrival window instead of a fixed time makes it easier for you to stay on schedule and meet client expectations consistently.

Whenever you create or edit a job, you can now set an arrival window that will be included in client hub, booking confirmations, and visit reminders.

Add a window after the start time or center the window on the start time, whichever works best for your operations. Set a default window for all your jobs, and customize each one as needed. Arrival windows give you greater flexibility to manage your time so you can continue to provide the best service to your clients.


Arrival windows, booking confirmations, and visit reminders are available on Connect and Grow plans.

For your clients to receive arrival window information, booking confirmations and/or visit reminders need to be enabled.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Mobile App
Feature Update

Send on my way text messages with a callback number

Cam avatar
Shared by Cam • March 14, 2023

Stop playing phone tag with your team and ensure your clients reach the right person, every time. You and your team can now include your personal or business number when sending an on my way text.

With a personal number included in the message, customers can directly contact their assigned service pro for any concerns.

To enable this feature, add the phone numbers of your team members under Gear Icon > Manage Team in Jobber Online.


On my way text messaging is available on Connect and Grow plans in the United States, Canada, and the United Kingdom.

Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Mobile App
Feature Update

Select multiple line items at once in the mobile app

Anna avatar
Shared by Anna • March 08, 2023

When you’re working in the field, you need to be able to act on your work quickly from the mobile app–especially when you’re with your client.

Now, you can quickly create or edit Quotes, Jobs, and Invoices from the mobile app by selecting multiple line items at once from your products and services list, rather than one at a time. Once you’ve added the line items, each line item will appear in the order that you selected them. Need to edit something? Simply tap on the line item to edit any of the details.


Be sure to keep the Jobber Mobile App updated to get access to the latest and greatest updates!

Mobile App
New Feature

Locate your appointments with the new map view

Cam avatar
Shared by Cam • March 01, 2023

Appointment locations have a huge impact on your daily operations. Having a clear understanding of where you need to be and when you need to be there makes planning your day easier.

The new map view in the app lets you visualize where all your daily appointments are, so you can stay on track and make better scheduling decisions on the go. With just a few taps, access full visit details and navigate to your client's property using your navigation app of choice.

Managing a team? Stay on top of their progress using the map. Easily see which team member is assigned to a location and how many appointments they have completed for the day. Even on the move, you can dispatch last-minute appointments efficiently by knowing where your team is.


Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Feature Update
Mobile App

Create and save text notes while offline

Cam avatar
Shared by Cam • February 24, 2023

Having unreliable data service can be a problem when you're always on the go. Now, you can document your work and keep track of important details even when your connection is down.

While offline, create and save your text notes as usual and they will be temporarily stored on your device locally. Notes you make will automatically sync once your app is reconnected to the internet, ensuring you and your team are always up to date on the work that you do.


Be sure to keep the Jobber app updated to get access to the latest and greatest updates!