Product Updates
Integrations

Take control of your online reputation with Grab Your Reviews

Anna avatar
Shared by Anna • July 25, 2023

Grab Your Reviews is a review management platform that helps maximize your business’s full growth potential. Monitor, generate and share reviews that help your brand create noise in the market.

The new Grab Your Reviews integration helps you with the collection of reviews by automatically sending a ‘Get Reviews’ campaign when you close a job or send an invoice–you can set which trigger to use.

To get started with the integration, or to learn more, please visit the App Marketplace listing.

Mobile App
Feature Update

Easily switch between schedule views in the mobile app

Cam avatar
Shared by Cam • July 18, 2023

With Jobber, you can view your schedule in several ways. Now, there’s an easier way to switch between these schedule views when you're on the move.

In the Schedule tab in the mobile app, you can now change to the Day, List, or Map view with just a tap. These frequently used options are now displayed at the top of the screen, so it's faster to switch to the view you want.

The Week and 3-Day view, along with more options for your schedule, can still be accessed by tapping on the View Options icon on the top right corner of the screen.


Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Feature Update
Desktop App

Allow customers to select quantities on your bookable services for online booking

Anna avatar
Shared by Anna • July 11, 2023

You can now configure your bookable services to allow your customers to select a quantity and set limits on the minimum and maximum quantities you will accept. The duration and price you set for these services will apply to a single quantity; this will ensure more accurate price estimations and appointment durations during the booking process. There are also more service duration options available with this update.

To learn more about online booking, visit our Help Center.


Online booking is available on Connect and Grow plans.

Mobile App
Feature Update

View and manage unscheduled work on the go

Cam avatar
Shared by Cam • July 07, 2023

It's now easier than ever to take care of unscheduled work while on the go. In the Jobber mobile app, you can now view and manage your unscheduled visits, assessments, and tasks on the map.

Unscheduled appointments can be easily identified by their unique icon. To schedule them, simply tap on the icon to open the visit details.

Team members with scheduling permissions can assign or reassign work to other team members who are closer to the client’s property.

Schedule nearby appointments together so your team can get more done while minimizing their drive time. By knowing where your unscheduled appointments are, you and your team can pick up nearby work more quickly.


Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Desktop App
Feature Update

View online booking and job costing data in the one-off jobs report

Cam avatar
Shared by Cam • June 22, 2023

Along with the launch of online booking and job costing, we’ve also updated the one-off jobs report (beta) to provide you with even more insights into your job performance.

Online booking

A new column has been added to show if the job was booked online so you can quickly compare details and see how your booked jobs are performing.

Job costing

Analyzing your job profitability for a range of jobs has been made even easier. At the bottom of the report, you can now see:

  • average profitability
  • total profit
  • total labor hours
  • total labor costs
  • total line item costs
  • total expense costs
  • total costs

With this new information on the report, you can spend less time on calculations and spreadsheets and more time making decisions that increase your efficiency and profitability.


Online booking is available on Connect and Grow plans.

Job costing is available on the Grow plan.

New Feature
Desktop App

Be confident that every job is profitable with job costing

Cam avatar
Shared by Cam • June 15, 2023

As a home service business owner, understanding if a job is profitable is a lot of work. With so much to do, it can be difficult to tell if you’re making money on a job.

Job costing lets you see profitability for one-off jobs without spending hours switching between spreadsheets, receipts, and bank statements.

See real-time job profitability

On your one-off job pages, you can now see a profit bar that automatically calculates your profitability based on your total price and total costs tracked for the job. This number updates automatically as you add and change costs so you can always stay on top of your margins.


Track all your costs in the same place you manage your job

Add material costs spent on the job by selecting line items from your Products and Services or by adding new line items as needed.

Automatically calculate labor costs with timesheets by setting a default labor rate for each of your employees. You can also enter time and labor costs manually.

Record expenses from anywhere to keep track of any additional costs. Upload accompanying receipts for more accuracy and easy reimbursement.


Improve pricing and cost estimates

The updated one-off jobs report lets you easily compare details for multiple jobs—price, costs, profits, custom fields, and more—so you can improve pricing and cost estimate accuracy for future jobs.


Job costing is available on the Grow plan.

Feature Update
Desktop App

Control your bookable hours with team member availability for online booking

Anna avatar
Shared by Anna • June 09, 2023

You can now set specific booking availability for team members that are different from your business hours. This will allow you to better control when bookings can be made based on who is available and will ensure accurate and efficient assignments. This is especially helpful for businesses with team members who operate on different schedules throughout the week.


Online booking is available on Connect and Grow plans.

New Feature
Desktop App

Save time on scheduling with online booking

Anna avatar
Shared by Anna • May 31, 2023

Getting customers booked in your calendar is no easy task—especially considering all the back and forth communications it can take.

With Jobber’s new online booking feature, you can streamline your scheduling by letting leads and customers book an appointment with you online. You'll remain in control of your calendar while Jobber automatically schedules the job for you; no phone tag necessary.

Here's how it works

1️⃣ SET YOUR BOOKABLE SERVICES

Decide which of your services are right for online booking and add those to your bookable services. You can select from your existing product and services list or create a new service. Customers will see the name, description, duration, and estimated price you set so be clear and descriptive.

2️⃣ SET YOUR BOOKING AVAILABILITY

Decide which team members can be assigned to bookings and set them as your bookable team members. The dates and times customers can choose from will depend on their calendars. You can also set preferences for earliest availability and buffer times between bookings.

3️⃣ SET YOUR REVIEW & CONFIRM PAGE

Before customers complete their booking, they must review and confirm their details. Here you can include any messages you'd like your customer to see as well as a link to any terms and conditions that may apply to the booking.

That's it! You are ready to set your booking page live and let the bookings roll in.


Online booking is available on Connect and Grow plans. To learn more about the feature, visit our Help Center.


Desktop App
Feature Update

Introducing the redesigned one-off jobs report (beta)

Cam avatar
Shared by Cam • May 18, 2023

With new filtering options and more data columns, the one-off jobs report has been redesigned to help you save time and find the information you need faster.

Using the new filters, quickly find jobs that have scheduled visits within a specified date range, jobs that were closed within a specified date range, or jobs that have one or more unscheduled visits.

The new report also includes over ten new fields, including line items, custom fields, billing address, service address, and more. See invoices and quotes related to the job and open them with a single click. Plus, customize your report and select which columns to display, or export your data as a CSV file.

See the redesigned one-off job reports in Jobber Online by going to Reports > Work Reports and selecting One-off job reports BETA. This will remain in beta while we continue to make improvements; until then, the old report (Legacy) will remain available for use.

Desktop App
Integrations
Feature Update
Mobile App

New features available on the Connect plan to help you automate tasks and grow your business

Rafael avatar
Shared by Rafael • May 10, 2023

Let Jobber and Zapier handle your routine tasks

Automate repetitive tasks by setting up triggers in one app to automatically complete actions in another app. With Zapier integration you can connect Jobber with 2000+ apps for automated workflows

To get started find Zapier in our App Marketplace or visit our Help Center to learn more.


Generate more opportunities to get quality leads with referrals!

Customers can now refer your business from the client hub.

“Refer a friend” prompts in client hub encourage customers to share booking links with their friends and family or on social media, so you can generate quality leads. Referred leads will arrive in Jobber as new requests, tagged with the name of the customer that referred them.

To get setup, toggle referrals “on” in your client hub settings or visit our Help Center for more information.