Turn your great work into growth. With the latest updates to Reviews, you can ask for a review with the right message at the right time.

If your client doesn’t click the link in your initial review message, Jobber will automatically send up to two follow-up reminders. These reminders help increase your chances of collecting reviews without needing to follow up manually.

Now, these followup messages can be customized to say what you want.

To adjust the follow-up messages, select each follow-up from the settings menu, then set the timing, choose the channel (text or email), and customize the message. (Note: users without a dedicated phone number will only be able to select email).

Start connecting with customized review requests today!

To learn more about Reviews, visit our Help Center.

Reviews is available as part of the Marketing Suite add-on to all plans in the United States, Canada, and United Kingdom.

Give your customers real-time peace of mind. When your team taps On My Way in the Jobber app, the message can now include a live tracking link powered by Force Fleet Tracking - so customers can see the vehicle that’s en route to them.

The customer will receive an SMS with a unique Force Fleet Tracking link, which they can open to view the vehicle’s current location on a map. The link automatically expires once the visit is complete or after the scheduled end time.

To get started, connect Force Fleet Tracking and send an On My Way message from the Jobber app. Need a hand? Visit our Help Center or watch this video to learn more.

Available to US accounts on a Connect or higher plan using the Force Fleet Tracking integration

Use the “Required” toggle on job form questions to make sure your team captures the most important details, every time. This improves job visibility and reduces delays caused by missing information.
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With required questions on job forms, admins can ensure critical info is filled out before a visit is completed. Field workers see a progress bar as they go and are prompted to finish any missing responses before moving on.
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If a visit is closed with unanswered required questions, field staff will be guided to complete them, and admins will be notified right away through the activity feed and Home page of Jobber. This helps everyone stay on the same page, reduces back-and-forth, and keeps work moving smoothly.
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To learn more about required questions on job forms, visit our Help Center.

You can now better understand where your most valuable work is coming from with two new lead insights in Jobber.

The revenue by lead source chart—available on the insights dashboard—shows the total invoiced revenue tied to lead sources like Google, Facebook, and Instagram over the last 90 days. It gives you a quick, visual snapshot of what’s driving results.

For a deeper dive, use the lead source report to track the number of leads and revenue from each source over time. This makes it easier to know where to focus your marketing budget and effort.

To get started tracking lead sources and make smarter marketing decisions, visit our Help Center.

Marketing Suite users can control which users can access the products in Marketing Suite. Whether you want to give access to a marketing agency or a relative who helps with your marketing, you're able to do so without needing to give them admin permissions.

To learn more about Marketing Suite, visit our Help Center.

Marketing Suite is available as an add-on to all plans in the United States, Canada, and United Kingdom.

Communicating with building managers, tenants, and other property-specific contacts just got simpler—especially for clients with multiple properties.

You can now assign contacts directly to individual properties in Jobber and control exactly which communications they receive. For example, you may want them to receive visit reminders but not invoices. Within the next few weeks, this will also include on-my-way texts.

Stay organized and keep everyone in the loop—without the hassle.

To learn more about client management, visit our Help Center.

Available on all plans.

Most jobs require contact with multiple people—like landlords, tenants, additional residents, or accounts payable.

Now you can add multiple contacts under a single client profile and control exactly which communications each one receives—like quotes, visit reminders, and final invoices.

That means less manual emailing, fewer mix-ups, and more time back in your day. Jobber keeps everyone in the loop automatically.

To learn more about client management, visit our Help Center.

Available on all plans.

Marketing Suite just got a serious upgrade to help you grow your business this season—not your admin time.

🛠️ Tailor your tools to work the way you do

Your timing matters. Send review requests at the moment that makes the most sense—after a visit, once a job is closed, or when an invoice gets paid. You’re in full control.

With the ability to toggle review requests on or off directly from the client profile, job, visit, or invoice, you’ll never send a review request to a client that is not the right fit.

💡 See what’s working and double down on it

Updated review insights will help you monitor trends in ratings, volume, and response rates—all of which are key drivers of local SEO and new business.

Your competition isn’t slowing down—and now, you don’t have to guess how you stack up. With the competitor analysis on Reviews, you get a snapshot of how your business compares to local competitors.

It is easier than ever to track the performance of your marketing campaigns over time. Plus, you can sort and search through your past efforts to easily spot your biggest wins.

Get inspired by smarter campaign templates that are aligned to your goals, helping you build better campaigns based on what’s worked before.

⚡️ Spend less time doing and more time growing

Referral reminders go out automatically after a job is closed, so your satisfied clients keep bringing in new ones without you having to follow up.

Campaign duplication lets you clone your top-performing emails in just a couple of clicks—no rebuilding from scratch.

Ready to Grow with Marketing Suite?

This season, let your marketing pull its weight.
You focus on the work—Marketing Suite handles the rest.

To learn more about Marketing Suite, visit our Help Center.

Marketing Suite is available as an add-on to all plans in the United States, Canada, and United Kingdom.

When your team is out in the field, it’s hard to know how client meetings are going. Sales Ask and Jobber solve that by recording in-person meetings and giving you instant access to sales conversations and insights.

After each meeting, you’ll get a full transcript, a score showing how well your sales process was followed, and AI-driven coaching tips - directly in Jobber.

You’ll have everything you need to virtually coach your team and close more jobs.

Available on a Connect or higher plan.

Jobber makes it easy to quickly launch a website with all the essentials your customers expect from a professional business. Now, you can add an extra layer of polish to your website—and promote it with pride with a custom domain.

What’s new:

• Add a custom domain to your website (ex. www.yourbusinessname.com). You can connect a custom domain you already own, or purchase a new one through Jobber’s partners at a discount.
• Show off your work with a professional image gallery.

To learn more about Websites, visit our Help Center.

Available on a Core or higher plan.