When homeowners need work done, they turn to Google to find a service provider. Now, when they come across your business on Google Search and Google Maps, you can make it easy for them to book an assessment or job with you by adding the “Book online” button. This button connects to your online booking page so customers can book a time with you that works in both of your schedules without all the back and forth.
To learn more about connecting your online booking to Google, visit our Help Center.
Online booking is available on Connect and Grow plans.
With Campaigns, you can view a detailed report that outlines your email campaign's performance. See how your campaign did at the highest level with your open rate, click rate, revenue, and unsubscribe rate. Or, you can dive deeper into the data to see which customers opened or clicked on your campaign, unsubscribed from future marketing campaigns, or had a job created with a link to that specific job. Then, utilize this data to inform your future campaigns to ensure you're maximizing your success.
To learn more about Campaigns, visit our Help Center.
Campaigns is available as an add-on to Core, Connect, and Grow plans.
From the Reviews dashboard, you can now respond to your customers' reviews without ever leaving Jobber. It's important to respond to your reviews because it shows that you value your customers and their feedback. Plus, responding to reviews is one of the ways you'll get a boost from Google in your local search results. Showing higher up in the search results means your business gets more visibility and attracts more customers.
To learn more about Reviews, visit our Help Center.
Reviews is available as an add-on to all plans in the United States, Canada, and United Kingdom.
The jobs page has been redesigned to make it easier to find the information you need. See insights into your recent and upcoming visits so you can assess performance and plan your workload effectively. Additionally, you'll get improved filtering, more sorting options, and a wider view of your job details.
Job insights are now included in the one-off jobs report
Your revenue and cost trends can now be accessed through the one-off jobs report. Get a clear picture of your key revenue metrics alongside your detailed report so you can track your progress over time and make more informed decisions about your business.
With Campaigns, you can draft your email when it's convenient for you and schedule it to send at an optimal day and time for your customers. Once a campaign is scheduled, you will see a 'Scheduled' status in your dashboard. You can hover over the campaign to 'Pause and edit' the campaign or 'Send now' if you want to override the scheduled date and time.
When creating your email content, you can now apply different heading styles. This will give you more control over how you present your message to your customer while still maintaining a professional look.
To learn more about Campaigns, visit our Help Center.
Campaigns is available as an add-on to Core, Connect, and Grow plans.
The new Rewrite button uses AI to instantly rewrite any client-facing text to be shorter or more cheerful, professional, or casual. Now you don’t need to spend precious time crafting the perfect message; just one click and it's ready to send.
This functionality helps make client communication simple and is available anywhere you input client-facing text on getjobber.com and the mobile app.
It's now easier than ever to manage your quotes. New key metrics provide insight into how your quotes performed over the last 30 days. Trend percentages help you compare these numbers with the previous 30-day period. Plus, see the dollar value of sent vs. converted quotes so you know how much work you're winning.
We've also updated the quotes list to make it easier to navigate. Your detail columns now take up the entire page width for better visibility. With more sorting options and improved filtering, you can find what you need even faster.
Our new design is now officially here to stay! We know this was a big change, and we thank you for your feedback over the last few weeks. We’ve made the following adjustments:
The new design is the first of many enhancements focused on helping improve your experience with Jobber. Please keep sharing your feedback with us!
To provide you with more insight into your client base, we've added new metrics on the Clients page.
All Jobber accounts will show the number of clients added year-to-date and new clients added in the last 30 days. Plus, a trend indicator shows how this compares to the previous 30-day period. For Grow accounts with lead management access, you'll also see the number of new leads added in the last 30 days, along with a trend indicator.
These key metrics provide valuable insights, helping you stay on top of your business's health.
With Reviews, your preferred customers will receive a review request after their invoice has been paid. Now, they will also get a follow-up the next day if they do not click the review link from the initial message they received. This automatic review follow-up will remind them to take action and lead to more customers leaving a review for your business.
To learn more about Reviews, visit our Help Center.
Reviews is available as an add-on to all plans in the United States, Canada, and United Kingdom.