Getting the right message to the right customers is the difference between a campaign that drives bookings, and one that gets ignored. That’s why we’re expanding audience filters in Campaigns, giving you more control over who you reach and when.

5 new targeting options for email campaigns

With five new targeting options, you can build more specific customer segments and send more relevant campaigns - without relying on time-consuming manual workarounds:

• City: Quickly target customers based on the city listed in their address. Select one or multiple cities to build a location-based audience.
• Client Name and Client Email: Need to remove a specific customer (or a small group)? Now you can search by full or partial client name or client email and easily select the right match.
• Lead Source: Build audiences based on where customers came from (like Google, referrals, or ads) so you can tailor campaigns to the channels driving your best leads.
• Quote Status: Target customers based on the current status of their quote (like sent, approved, or awaiting response) to follow up with the right message at the right time.

Where to find it: In Marketing > Campaigns, when choosing your audience, you’ll see these new options in the Add filter dropdown, right alongside your existing segmentation tools.

Ready to send smarter campaigns? These new filters make it easier to reach the customers who are most likely to book again.

To learn more about Campaigns, visit our Help Center.

Availability: Campaigns is available as part of the Marketing Suite add-on to all plans in the United States, Canada, and United Kingdom.

Thanks to your feedback, the New Schedule has evolved quickly. We’ve continued improving customization and added familiar tools to help you schedule with confidence. Here’s what’s new.

New customization options in Scheduling Settings make it easier to work the way you want:

• Completed visit styling: Choose Grayed Out or Strikethrough to keep your custom colors.
• Appointment layout: View overlapping appointments Nested or Stacked.

Some tools from the old schedule remain essential to how you run your day—we hear you. These are now available in the New Schedule:

• Day sheets: Review and share daily work in a clear, printable format. Find this in Day View > More > Day sheets.
• GPS waypoint tracking: See your team’s movements and job progress throughout the day. Waypoints appear on the map while viewing the current day in Day View.
• New Visits tool (snow removal workflow): Quickly create visits for active recurring jobs. You can access this from More > Create new visits.

With the old schedule retiring soon, your feedback is shaping what comes next—give the New Schedule a try and discover more ways to schedule faster.

We’ve updated request forms to help you track where leads come from and capture exactly what work they’re looking for.

Automatically track lead source

When you share your request form on Facebook, Instagram, Google or Yelp, Jobber can now automatically tag those leads with their source. Just copy and paste the right link for each platform. Need more advanced tracking? Add your Google Analytics (GA4) tracking code to see which marketing channels drive conversions.

Add a “How did you hear about us?” question

Collect lead source directly from your prospects by dragging the templated “Lead source” question into your form, and customizing the response options (referral, lawn sign, flyer, etc).

Add products & services to your request form

You and your customers can now select specific products and services when creating a request. When you convert the request into a quote or job, those line items carry over automatically—saving time and reducing mistakes.

Add a confirmation message or page redirect

After someone submits a request, you can show a custom confirmation message or redirect them to a URL of your choice. Great for thank-you notes, promos, or sending leads to a page with additional tracking.

Request forms are available on all Jobber plans. Learn more about Requests in our Help Center.

Your AI-powered Receptionist now does more than take messages and bookings—it can assist your clients with their upcoming visits.

When a client calls or texts, Receptionist automatically matches the caller ID to their client profile in Jobber, and can now help them:

• Quickly request or book new work without repeating their details
• Reschedule or cancel upcoming visits
• Get details about upcoming visits
• Add a note for your team about an upcoming visit

These updates make it easier for clients to self-serve the info or changes they need, even when you can’t get to the phone.

Receptionist is included in the Plus plan, or available as an add-on to the Grow plan. To learn more about Receptionist, visit our Help Center

We’ve made a few improvements to help you build a more professional, easy-to-navigate website with Jobber.

📄 Privacy Policy & Terms pages

Add dedicated Privacy Policy and Terms & Conditions pages to your website—no workarounds needed. These pages appear in your footer automatically.

✨ Text formatting options

You can now format text in 3 sections of your website: Featured Content, Text & Image, and FAQ. Add line breaks, headings, bullet or numbered lists, and bold/italic/underline to make your content easier to read.

🧭 Improved website navigation

Customize your website navigation drop-downs, and rearrange the pages that appear in each. This helps your customers find what they need faster when visiting your site.

Websites are included in all Jobber plans. Create or update your website today.

Show up where customers are searching—and stay connected across every digital touchpoint. With the new Birdeye integration, Jobber automatically syncs key customer and job details so Birdeye can power your marketing, social presence, and customer experience tools the moment work happens.

To get started, connect Birdeye in Jobber and start growing your online presence.

Jobber now makes it easier for your team to capture, markup, and review the images that keep everyone aligned on the work being done.

You can now snap and upload multiple photos in a row, across Jobber, without waiting for each one to upload. And, with image markups, it’s simple to draw, add text, or place shapes directly on your images to highlight issues, document progress, or add helpful notes like measurements and instructions.

With a refreshed photo gallery, it's easier to scroll through photos in the mobile app and quickly find exactly what you need. Clear visuals with crucial details right on the photo mean stronger communication between the field and the office, so nothing gets lost in translation.

To learn more about image markups in Jobber, visit our Help Center.

Not on the Connect plan yet?

Build custom checklists and collect on-site photos to show proof of work.

Every call matters. Now when a caller hangs up before finishing the conversation, your AI-powered Receptionist doesn’t stop there.

Receptionist instantly sends the caller a follow-up text message—giving you another chance to book the job, collect a request, or capture a message.

You decide what the follow-up text says, and Receptionist takes care of the rest.

Learn more about Receptionist.

You can now take your client conversations to the next level with images in two-way text messages — available directly in Jobber!

You already have the power of two-way text messaging in Jobber, and now it’s even better. You can attach images right from the mobile app or desktop Message Center, making it easier than ever to communicate clearly and professionally.

No more jumping between devices, channels, or phone numbers to keep your clients updated. With Jobber’s enhanced two-way messaging, you can start and carry on real-time conversations, share image updates, and stay connected - all in one place.

Send up to 5 images per message (max 5MB per image), along with up to 1,600 characters of text. Whether you’re sharing before-and-after photos, visual estimates, or on-site updates, this feature gives you plenty of flexibility to add clarity, professionalism, and accountability to every conversation.

To learn more about two-way SMS capabilities in Jobber, visit our Help Center.

Availability: Two-way text messaging is available on the Grow Plan in the United States, United Kingdom, and Canada. Please note that due to carrier limitations, receiving images (MMS) is not currently supported in Great Britain.

Get more done without stopping what you’re doing. Jobber Voice lets you talk to Jobber in the mobile app to handle everyday tasks hands-free, like sending quotes, documenting work, or checking what’s next on your schedule. Just say what you need, and Jobber takes care of it.

For pros in the field, admin work never stops and can eat into billable hours. With Jobber Voice, you can stay focused on the job while Jobber handles more than 100 tasks—all powered by your voice.

Use Voice to:

• Document work and send invoices
• Create and send quotes
• Get directions to your next job site
• Communicate with clients to provide updates
• Check performance and get business insights
• Answer Jobber product questions
• And more... without lifting a finger

Tap the ✨ in the mobile app to start talking to Jobber today and see how much time you can save.

PRO TIP: For Jobber users on iOS devices, just ask Siri to open Jobber Voice!