Product Updates
Feature Update
Desktop App

Get richer insights from requests and online booking with Google Analytics

Anna avatar
Shared by Anna • June 25, 2024

You can now connect your request form and online booking to Google Analytics 4 to gain richer insights, including your conversion rate.

When connecting your Jobber request or online booking form to Google Analytics, you will be prompted to add your Google Analytics 4 tracking code, so you will need to have that code handy as part of the set up.

To learn more about how to set this tracking up, visit our Help Center.


Requests is available on Core, Connect, and Grow plans. Online booking is available on Connect and Grow plans.

New Feature
Desktop App

New quotes page features that help you save even more time

Cam avatar
Shared by Cam • June 17, 2024

Keeping up with a large volume of quotes has been made simpler. With new bulk actions, admin users can select multiple quotes and delete or archive them all at once so it’s easier to stay organized.

We've also added quick actions for individual quotes so you can delete, send, or convert them into jobs without leaving the page. Simply hover or right-click on a specific quote to see the available actions.

Last but not least, we listened to your feedback and brought back the overview section! At a glance, you can quickly determine how many quotes need actioning based on their status.

These improvements were made in order to save you time so you can focus on more important aspects of your business.

To learn more about bulk actions and quick actions, please visit our Help Center.

Integrations

New Zapier actions & triggers on version 3.0.0—update today!

Paige avatar
Shared by Paige • June 13, 2024

A new version of the Jobber <> Zapier integration is now available! This edition introduces 8 new triggers and actions, allowing you to automate more of your routine tasks in Jobber or other tools.

New triggers

  • Client updated
  • New job created
  • Job updated
  • Quote sent
  • Invoice updated

New actions

  • Create job
  • Add tag to client
  • Add note to request

Note: Existing zaps will need to be updated to version 3.0.0, while any new zaps will automatically be on the new version.

Click here to update your zaps or create new ones to keep business running smoothly.

Feature Update
Desktop App

Partial or full refunds: it's your choice!

Anna avatar
Shared by Anna • May 31, 2024

Sometimes situations come up where you need to issue a refund to a client. It happens! Jobber Payments users can now issue partial refunds for an invoice or deposit.

With this update, you have the flexibility to choose the exact amount you’d like to refund, including tips. Once the refund is issued, your client’s billing history box will be updated, giving you a full picture of all their payment records. You save time, and your clients stay happy.

To learn more about how to issue a refund with Jobber Payments, visit our Help Center.


Jobber Payments is available in the UK, United States, and Canada.

Feature Update
Desktop App

Visualize conversion rates with new charts on the quotes report

Paige avatar
Shared by Paige • May 27, 2024

New data charts on the quotes report make it easy to see how your quotes are performing at a glance. You can now easily track your quote conversion rate and the dollar value of quotes sent and converted over the last 6 months.

These new visual tools provide valuable insights into your conversion trends and quote pipeline performance so you stay informed on the health of your business.

For more information on the quotes report, please visit our Help Center.

Feature Update
Mobile App

New and improved navigation on the mobile app

Cam avatar
Shared by Cam • May 24, 2024

Your navigation has been updated to make your experience more intuitive. We've redesigned it to add more contrast for improved usability and streamlined it for easier navigating.

Users with two-way text messaging can now view messages through the Home view. Plus, the new More tab gives you quicker access to your Apps & Integrations, Jobber Payments, Jobber Money, Settings️ ⚙️ and more, all in one place.

To learn more about the mobile app, please visit our Help Center.


Be sure to keep the Jobber app updated to get access to the latest and greatest updates!

Feature Update
Desktop App

Ask for reviews via email and text message to reach even more of your customers

Anna avatar
Shared by Anna • May 23, 2024

From the Reviews dashboard, you can indicate which communication channel you want to use for your review requests by clicking the "Manage" buttion. For the initial request, you can choose to send it via text message, email, or both. By default, it will be both to reach each customer—those who prefer text message and those who prefer email. Follow-ups can be sent via text message or email only.

To learn more about Reviews, visit our Help Center.


Reviews is available as an add-on to all plans in the United States, Canada, and United Kingdom.

Feature Update
Desktop App

Create engaging campaigns with images, headings, and more

Anna avatar
Shared by Anna • May 22, 2024

With Campaigns, you can now add images to the message body and apply different heading styles, fonts, and alignment to suit your specific needs. This will give you more control over how you present your message to your customer while still maintaining a professional look.

To learn more about Campaigns, visit our Help Center.


Campaigns is available as an add-on to Core, Connect, and Grow plans.

Feature Update
Desktop App

Turn searches into bookings from your Google Business Profile

Anna avatar
Shared by Anna • May 15, 2024

When homeowners need work done, they turn to Google to find a service provider. Now, when they come across your business on Google Search and Google Maps, you can make it easy for them to book an assessment or job with you by adding the “Book online” button. This button connects to your online booking page so customers can book a time with you that works in both of your schedules without all the back and forth.

To learn more about connecting your online booking to Google, visit our Help Center.


Online booking is available on Connect and Grow plans.

Feature Update
Desktop App

Easily analyze your email campaign performance with in-depth reporting

Anna avatar
Shared by Anna • May 13, 2024

With Campaigns, you can view a detailed report that outlines your email campaign's performance. See how your campaign did at the highest level with your open rate, click rate, revenue, and unsubscribe rate. Or, you can dive deeper into the data to see which customers opened or clicked on your campaign, unsubscribed from future marketing campaigns, or had a job created with a link to that specific job. Then, utilize this data to inform your future campaigns to ensure you're maximizing your success.

To learn more about Campaigns, visit our Help Center.


Campaigns is available as an add-on to Core, Connect, and Grow plans.