Product Updates
Desktop App
Feature Update

The new home design is here to stay!

Cam avatar
Shared by Cam • October 03, 2024

Welcome to your new home! Know exactly how your business is performing in one glance and stay focused on the most important work at hand so you can keep your business and team on track.

Thanks to your feedback, we have made the following improvements:

  1. We've brought back the requests, quotes, jobs, and invoice summaries so you can quickly identify areas that need attention
  2. You can now view your daily appointments by employees or by visits to help you get a better pulse on your schedule
  3. Track who owes you money and follow up with them more easily with the new recent overdue invoices section
  4. Plus, performance improvements, enhanced insights, and more!

It doesn't stop there! Even more insights and improvements will be added in the future, so stay tuned!

Desktop App
New Feature
Mobile App

Chat with Jobber Copilot to run your business with confidence

Paige avatar
Shared by Paige • October 01, 2024

Introducing Jobber Copilot, your AI business coach, data analyst, marketing specialist, and Jobber expert! Just type in a question or prompt for instant assistance with the following:

  • Business coaching: receive personalized guidance and recommendations.
  • Marketing support: get tailored marketing strategies and written content to help you achieve your marketing goals.
  • Data analysis: instant access to all your business data.
  • Jobber product expertise: recommend ways to use Jobber to put strategies and guidance into practice.

To learn more about Jobber Copilot and for prompt ideas to get started, visit our Help Center.


Jobber Copilot is available to all Jobber accounts in the United States and Canada.

Desktop App
New Feature

Meet the easier way to grow your business with Marketing Suite

Anna avatar
Shared by Anna • September 30, 2024

When reputation and trust are everything, Jobber helps you build the recognition you deserve, stay top of mind for your top customers, and makes it easy for them to refer you hot leads.

Get Referrals, Reviews and Campaigns in one powerful package with Marketing Suite

  • 🆕 Referrals fuels word of mouth by making it easy for customers to refer you, get their incentive, and return to you to use it.
  • Reviews makes it easy for customers to choose you over your competitors by getting you more 5-star reviews.
  • Campaigns helps you create, send, and track email campaigns that bring in more business and always keep you top of mind.

To learn more about the tools included in Marketing Suite, visit our Help Center.


Marketing Suite is available an an add-on to Core, Connect, and Grow plans in the United States, Canada, and the United Kingdom.

Each tool is also available separately.

  • Referrals and Campaigns are available as an add-on to Core, Connect, and Grow plans.
  • Reviews is available as an add-on to Core, Connect, and Grow plans in the United States, Canada, and the United Kingdom.
Feature Update
Desktop App

Turn lost leads into customers with automated email campaigns

Anna avatar
Shared by Anna • September 12, 2024

Get more work from your customers and recover lost leads by using Campaigns to stay connected and drive new revenue opportunities. You can take it one step further by setting up fully-customizable automated campaigns that bring in new business 24/7.

The new automated “Win back lost leads” campaign template lets you automatically reach out to leads that you’ve sent a quote to, but weren’t able to work with. Pro tip: Offer a discount or special offer to make them consider you again. This gives you a chance to stay top of mind and convert your lost leads without the extra effort.

To learn more about Campaigns, visit our Help Center.


Campaigns is available as an add-on to Core, Connect, and Grow plans.

Feature Update
Desktop App

Track your salespeople’s performance with a new report

Paige avatar
Shared by Paige • August 30, 2024

Now, you can assign a specific salesperson to quotes, jobs, and invoices, making it easier to track which team member closed the deal.

The salesperson performance report provides detailed insights, breaking down each salesperson's sent quotes, converted quotes, and conversion rate. This report helps you understand your team's sales impact, allowing you to recognize top performers and optimize your sales strategy.

For more information on tracking salespeople and the salesperson performance report, please visit our Help Center.


Salesperson attribution is available on Connect and Grow plans.

Desktop App
New Feature

Welcome to the dark side!

Cam avatar
Shared by Cam • August 26, 2024

After much feedback, we're thrilled to finally introduce dark mode! Dark mode helps reduce eye strain and lets you work more comfortably for longer periods of time. Moreover, it helps extend your device's battery life and lessens glare and reflections on your screen.

At this time, this setting is only available when accessing getjobber.com through a computer or mobile browser. Click the ⚙️ Gear icon to switch between light and dark mode. Your eyes will thank you!

Feature Update
Desktop App

Save more time with automated email campaigns that work as hard as you do

Anna avatar
Shared by Anna • August 22, 2024

With Campaigns, you can set-up emails that will automatically be sent to your customers once they meet certain conditions. This will make running campaigns more efficient because you can set it up once and then let it run 24/7 in the background—bringing in new business for you.

With the automated ‘Re-engage past clients’ template and the ability to include or exclude customers with specific client tags, who have had specific products/services (line items), or job types (one-off/recurring), there are many possibilities. Some examples of campaigns you could automate are...

  • General outreach to customers who haven't had work done in a while
  • Maintenance reminders to customers who had a specific type of job
  • Encouraging one-off clients to book recurring services

To learn more about Campaigns, visit our Help Center.


Campaigns is available as an add-on to Core, Connect, and Grow plans.

Feature Update
Desktop App

Show customers you care by responding to their review in just 2 clicks

Anna avatar
Shared by Anna • August 22, 2024

With Reviews, you can easily respond to your customers' reviews from Jobber by clicking ‘Generate response’. It will generate a unique response based on the content of the review. If needed, you can tweak the response or use the rewrite action before sending it off! Google favors businesses that respond to their reviews so be sure to show your customers that you appreciate their review!

Other updates to Reviews include the follow-up schedule changing to 3 and 5 days after the initial review request.

To learn more about Reviews, visit our Help Center.


Reviews is available as an add-on to all plans in the United States, Canada, and United Kingdom.

Integrations

Easily sync your data from Jobber to Xero for more automated accounting

Paige avatar
Shared by Paige • August 22, 2024

You can now push customers, products & services, invoices, and payments to Xero. With a connection between your accounting and your operations management software, you control your entire business from one place. The integration can help you with:

  • Data syncing
  • Payments reconciliation
  • Client management
  • Inventory reporting
  • Filing taxes

Feature Update
Desktop App

Get richer insights from requests and online booking with Google Analytics

Anna avatar
Shared by Anna • June 25, 2024

You can now connect your request form and online booking to Google Analytics 4 to gain richer insights, including your conversion rate.

When connecting your Jobber request or online booking form to Google Analytics, you will be prompted to add your Google Analytics 4 tracking code, so you will need to have that code handy as part of the set up.

To learn more about how to set this tracking up, visit our Help Center.


Requests is available on Core, Connect, and Grow plans. Online booking is available on Connect and Grow plans.