Jobber Product Updates

When your team is out in the field, it’s hard to know how client meetings are going. Sales Ask and Jobber solve that by recording in-person meetings and giving you instant access to sales conversations and insights.

After each meeting, you’ll get a full transcript, a score showing how well your sales process was followed, and AI-driven coaching tips - directly in Jobber.

You’ll have everything you need to virtually coach your team and close more jobs.

Available on a Connect or higher plan.

Jobber makes it easy to quickly launch a website with all the essentials your customers expect from a professional business. Now, you can add an extra layer of polish to your website—and promote it with pride with a custom domain.

What’s new:

• Add a custom domain to your website (ex. www.yourbusinessname.com). You can connect a custom domain you already own, or purchase a new one through Jobber’s partners at a discount.
• Show off your work with a professional image gallery.

To learn more about Websites, visit our Help Center.

Available on a Core or higher plan.

OpenPhone is a collaborative phone system that helps your team stay on top of calls, texts, and contacts - all in one simple app that works across your devices. Every time you chat with a client or lead, OpenPhone creates an AI-powered summary so you don’t have to jot down notes or worry about missing details.

Now with our new OpenPhone integration, those summaries automatically sync to Jobber. You’ll see past conversations linked to the right clients and requests, so it’s easy to pick up where you left off, stay organized, and deliver a 5-star customer experience they’ll rave about.

Available on a Core or higher plan.

The new insights dashboard gives you a quick, at-a-glance view of the numbers that matter most—like revenue trends, lead conversion rates, and job capacity. No more jumping between reports to understand how your business is doing. Want to dive deeper? Just click ‘View report’ on any graph to open the corresponding report.

You’ll find the insights dashboard under the new Insights tab in the side navigation. All your usual reports are available in the Reports tab.

Learn more about the insights dashboard in our Help Center.

The insights dashboard is available on all plans.

Force Fleet Tracking helps you track, monitor, and protect your vehicles with live GPS vehicle location tracking, vehicle health monitoring, dashcam video recording, and more.

Our new integration with Force Fleet Tracking lets you track live vehicle locations directly within Jobber alongside upcoming jobs for faster, more efficient dispatching. You can also access essential vehicle data like speed, fuel level, and battery status to better control vehicle maintenance costs directly in Jobber!

Available in the United States only on a Connect plan or higher.

Quotes are more than just numbers on a page—they create a strong first impression and significantly influence your customer’s decision.

With advanced quote customization, you can send customizable, detailed quotes that showcase your expertise with stunning visuals and glowing reviews. Plus, use templates for your most frequently offered services to respond to customers faster.

Unlock new ways to customize your quote:

1. Introduction: Capture attention instantly with an eye-catching header image and a project overview.
2. Image gallery: Set clear expectations by showcasing images of your past and proposed work.
3. Attachments: Drive clarity and transparency by including files like contracts, warranties, designs, and more.
4. Reviews: Build trust and credibility by automatically showcasing your top reviews with Jobber Reviews.

For more information, please visit our Help Center.

Advanced quote customization is available on Grow and Plus plans.

With Reviews, you can automate Google review requests to your clients. Once a client leaves a review, if their Google profile matches a client name in Jobber, the review will be linked to their profile. Since that client has already left a review, Jobber won't ask them for a review again and toggle off the 'Ask for review' setting.

To learn more about Reviews, visit our Help Center.

Reviews is available as part of the Marketing Suite add-on to all plans in the United States, Canada, and United Kingdom.

We’ve heard from home service businesses like yours that being able to create quotes more efficiently is key to winning work. That’s why we're introducing quote templates—a game-changer for saving time and reducing repetitive work.

Quote templates help simplify quoting for your most popular services. You can apply templates when creating new quotes and converting requests into quotes. Not only will this save you hours, but it will also help you respond to leads faster and minimize errors from manual entry.

Get started now and see how much time it saves you! Go to your Quotes page and click the "Templates" button.

For more information, please visit our Help Center.

The new team productivity report allows you to track your fieldworkers’ productive output and get insight into how each employee contributes to your business.

The report breaks down visits scheduled, revenue associated with those jobs, time tracked on jobs, and general time tracked per employee. Plus, with a calculated productivity metric (revenue/job time tracked), you can easily identify your most productive employees, empowering you to recognize top performers, provide targeted coaching, and optimize team efficiency.

For more information on the team productivity report, please visit our Help Center

The team productivity report is available on the Connect and Grow plans.

When a lead comes through your request form or online booking, Jobber will automatically record any UTM tags from the URL. If there is a UTM source tag, it will automatically become the lead source on the client's profile and be visible on your marketing insights dashboard. All other UTM tags will be recorded in the new client lead source report.

The client lead source report provides more insight into where your leads have come from and information on their respective quotes, jobs, and invoices. This report helps you understand which channels or campaigns drive the most revenue for your business. By leveraging these insights, you can then make more informed decisions about your marketing spend and strategy.

For more information on lead sources, please visit our Help Center.

The client lead source report is available on Core, Connect, and Grow plans.