Control how review follow-ups are sent to your customers

With Reviews, you can customize if and when review follow-ups are sent to your customers. You can adjust how many days after the initial request you'd like to send a follow-up to your customers. You can also choose to turn off follow-ups altogether if you prefer.

To manage your follow-up preferences, click 'Manage' from the Reviews dashboard and select the follow-up you want to customize. From there, you can adjust the timing or turn it off by using the toggle.

To learn more about Reviews, visit our Help Center.

Reviews is available as an add-on to all plans in the United States, Canada, and United Kingdom. It is also included as part of the Marketing Suite.