Product Updates
Feature Update
Desktop App

Ask for reviews via email and text message to reach even more of your customers

Anna avatar
Shared by Anna • May 23, 2024

From the Reviews dashboard, you can indicate which communication channel you want to use for your review requests by clicking the "Manage" buttion. For the initial request, you can choose to send it via text message, email, or both. By default, it will be both to reach each customer—those who prefer text message and those who prefer email. Follow-ups can be sent via text message or email only.

To learn more about Reviews, visit our Help Center.

Reviews is available as an add-on to all plans in the United States, Canada, and United Kingdom.